Terms and Conditions

Please carefully review these Terms and Conditions, as they establish a legally binding agreement between you and veluralabs.com, a platform owned by Finworth Technologies Private Limited (hereinafter “we,” “us,” or “Finworth Technologies”), governing your access to and use of our services, including the website (https://veluralabs.com), software solutions, the Genzee.Ai lead generator engine, and related maintenance and warranty services. In case of conflict with our Privacy Policy, these Terms prevail.

By accessing or using our services, website, or permitting any user or end-user to do so, you agree to these Terms. If acting on behalf of a company, organization, or legal entity (“Entity”), you represent that you have authority to bind the Entity and its affiliates, and “you” or “your” refers to the Entity and its affiliates. If you lack authority or disagree with these Terms, you must not access or use our services or website. Calls or SMS solicited through our services may be facilitated via third-party platforms.

These Terms, along with referenced policies and the Privacy Policy, constitute the agreement between Finworth Technologies Private Limited ("Velura Labs," "GetFutureFortune," "we," or "us") and you (“customer” or “you”). By accessing or using our services, you:

• Warrant that you have reviewed these Terms and our Privacy Policy (available on the website) with your parent or guardian if under 18, and understand them.
• Warrant that you have legal capacity to enter this agreement or, if under 18, have parental or guardian consent, and they agree to these Terms on your behalf.
• Agree to use the services per these Terms.
• If permitting a minor (aged 13–17) to use the services or create an account, you agree to:
  • Supervise the minor’s use.
  • Assume all risks and liabilities from the minor’s use.
  • Ensure content suitability for the minor.
  • Ensure accuracy of information submitted by the minor.
  • Provide consents and warranties on behalf of the minor.

You must be 18 to create an account. By subscribing, you confirm you have read, understood, and accepted this agreement and have authority to act on behalf of any Entity for which you use the services.

1. Agreement: The contractual understanding between Velura Labs and the customer, including these Terms, schedules, addendums, and any amendments, governing service provision.

2. Applicable Data Protection Law: For customers in the European Economic Area, this refers to EU Regulation 2016/679 (GDPR) and relevant national laws post-May 25, 2018, or equivalent laws in other territories.

3. Authorized User: Users authorized by the customer to use the services, including employees, agents, or subcontractors.

4. Charges: Amounts payable by the customer for services, as outlined in the subscription plan or proposal sent to you.

5. Customer: As defined in Clause 1 (Acceptance).

6. Confidential Information: Information disclosed in connection with this agreement, including business details, data, and terms, whether marked confidential or not, excluding:

• Information publicly known before disclosure.
• Information already possessed by the recipient, as shown by records.
• Information obtained lawfully from a third party without confidentiality breach.
• Information independently developed without using the discloser’s Confidential Information.
• Information required to be disclosed by law, with prior notice to the discloser if permitted.

7. Data: All information, documents, and data provided by the customer, uploaded to our systems, or generated/scraped via Genzee.Ai, owned by Finworth Technologies Private Limited.

8. Effective Date: May 29, 2025, when this agreement takes effect.

9. Intellectual Property Rights: All worldwide intellectual property rights, including copyrights, trademarks, patents, trade secrets, and designs, whether registered or unregistered.

10. Services: All services provided by Velura Labs, including software solutions, Genzee.Ai lead generation, maintenance, and warranty services.

11. Support Services: Maintenance, updates, and support for services, including code warranty.

12. Upgrades: New versions or updates to services to fix issues or enhance functionality.

References to statutes include amendments and subordinate legislation. Clause headings do not affect interpretation. The ejusdem generis rule does not apply. Unless otherwise stated:

• Singular includes plural and vice versa.
• References to clauses or schedules are to those in this agreement.
• Defined terms include their grammatical forms.
• References to persons include entities and vice versa.
• “Includes” means without limitation.
• No clause is interpreted against the drafting party.
• References to parties include successors and assigns.
• References to this agreement include all amendments and schedules.

Upon the successful payment, Velura Labs will provide access to the platform via a customer account. You may access services, including Genzee.Ai, through login credentials via a standard web browser or application.

We grant you a non-exclusive license to use the platform for internal business purposes, subject to:

• Use by authorized users with provided login details, which may be changed per our procedures.
• Use by one customer or licensed group per our procedures.
• Use by your employees, agents, or subcontractors (e.g., officers, partners, or members).
• Compliance with these Terms and attached policies.

Prohibitions include:

• No sublicensing or unauthorized access.
• No framing, republishing, or redistributing the platform.
• No altering or editing the platform without our consent.

You have no right to access the platform’s source or object code. All Intellectual Property Rights in the platform belong to Finworth Technologies. You must prevent unauthorized access and notify us promptly of any credential loss.

We provide software solutions, including the Genzee.Ai lead generator engine, with maintenance (updates, bug fixes, support) and warranty ensuring code functionality during the subscription term, subject to proper use. We may modify or remove features with 20 days’ notice. You acknowledge:

• We are not liable for third-party service failures.
• We may reject inappropriate, unreasonable, or illegal requests.

You agree not to:

• Sublicense, sell, or commercially exploit services.
• Process third-party data beyond authorized users.
• Modify, hack, or attempt unauthorized access.
• Falsely imply association with us.
• Use services unlawfully or to infringe rights.
• Send unsolicited communications or infringing content.
• Disrupt service integrity or performance.
• Reverse engineer or access source code.
• Post unlawful or harmful content.
• Violate export laws or these Terms.

You are responsible for data loss or unauthorized use via your account. Access may be unavailable during planned maintenance (notified in advance) or due to uncontrollable events (e.g., acts of God, technical failures). We aim to schedule maintenance during off-peak hours.

You must provide necessary data and cooperation for service provision at your expense and risk, including:

• Assisting us to ensure timely service delivery.
• Maintaining data integrity.
• Permitting data processing for service provision.
• Ensuring services are used only by authorized users.

Services must not be used to:

• Violate laws or infringe rights.
• Transmit defamatory or harmful material.
• Interfere with service delivery.

You are responsible for all use by your users, account security, and content posted. We may suspend services if we believe they are used in violation of these Terms or applicable law.

Credit charges are due in full in advance via credit card or other accepted methods. Payments are non-refundable (see Clause 8). Credits auto-renew unless terminated. Late payments may incur interest or lead to suspension/termination. We may offer discretionary benefits (e.g., discounts), which are non-transferable and may expire within 12 months.

Given the nature of our digital services, including software solutions, Genzee.Ai, maintenance, and warranty, all payments are final and non-refundable. No refunds or credits will be issued for partial use, non-use, dissatisfaction, or any other reason, regardless of subscription plan or service.

You acknowledge that you hold no ownership interest in the services, software, or materials provided by Velura Labs. Finworth Technologies retains all rights, titles, and interests, including Intellectual Property Rights, subject to third-party limitations. This clause survives termination.

All Intellectual Property Rights in the services, website, Genzee.Ai, and related materials belong to Finworth Technologies or its licensors. You are granted a non-exclusive license to use the services for internal purposes only. You may use our trademarks to identify as a user but not for commercial purposes without consent. We may refuse or remove inappropriate content. This clause survives termination.

We will protect your Confidential Information with reasonable care and disclose it only to authorized personnel or affiliates bound by confidentiality. Prior non-disclosure agreements are void regarding customer data. This clause survives termination.

All data generated, scraped, or gathered via Genzee.Ai or other services is owned by Finworth Technologies and may be shared with affiliates for service provision. We implement reasonable security measures but are not liable for breaches beyond our control. We may disclose data to comply with legal requests or protect our rights. Customers may access data for one (1) year post-subscription; thereafter, we may delete it. Contact reach@veluralabs.com for data export or deletion requests.

Our services, including Genzee.Ai, support GDPR compliance by allowing data restriction, portability, and access control. Contact reach@veluralabs.com for data-related requests.

Both parties warrant their authority to enter this agreement and the accuracy of provided information. Services, including maintenance and warranty, are provided “as-is” without warranties of merchantability, fitness, or non-infringement. We do not guarantee uninterrupted or error-free services. You acknowledge risks in internet connectivity.

Our liability is limited to charges paid for purchase of credits only, excluding indirect or consequential damages. We indemnify you against third-party copyright infringement claims related to our services, subject to exclusions (e.g., customer modifications). You indemnify us against claims from unauthorized use, breaches, or negligence. This clause survives termination.

This agreement lasts for the subscription term. We may suspend or terminate accounts for non-payment, violations, or non-renewal. Data is retained for one (1) year post-termination, then may be deleted. You must settle outstanding charges upon termination. This clause survives termination.

Notices must be in writing to Finworth Technologies Private Limited, 3/117 Vikas Nagar, Lucknow 226022, India, or reach@veluralabs.com, with confirmation of receipt.

We may contact you via email regarding violations or updates to these Terms, requiring prompt cessation of prohibited activities.

Neither party is liable for delays due to uncontrollable events (e.g., war, natural disasters, technical failures). Notice must be given within 30 days of such events.

This agreement, including schedules and addendums, is the entire agreement between the parties, superseding prior agreements.

You may not assign rights or obligations without our consent. We may assign rights freely. Services via affiliates or subcontractors are not assignments.

Unenforceable provisions will be modified to reflect original intent, with remaining provisions unaffected.

No waiver of any term constitutes a waiver of other terms or breaches.

We may amend these Terms with seven (7) days’ notice. Continued use constitutes acceptance. Non-enforcement of provisions is not a waiver.

This agreement does not create a partnership, joint venture, or agency relationship.

We may engage subcontractors to perform services without your consent.

This agreement is governed by the laws of India, with exclusive jurisdiction in Lucknow, Uttar Pradesh courts. Disputes will be resolved via arbitration in Lucknow per the Arbitration and Conciliation Act, 1996, except for intellectual property claims.

During and for five (5) years post-agreement, you may not solicit our clients, employees, or affiliates. Violations incur liquidated damages of 200% of the solicited person’s annual compensation.

To export or delete data, contact reach@veluralabs.com. User deletion does not remove organization-owned data, which may be anonymized. Data is retained for one (1) year post-termination, after which it may be deleted permanently.