Services›B2B Operations›AI Voice Call Center
B2B service · per-resolution pricing

AI Voice Call Center.

Hybrid AI + human agents that handle inbound and outbound calls in 12 Indian languages, integrated with your CRM, ticketing, and payment stack.

Hear a demo callGet a quote
The numbers
70%
AI-handled
1.2s
avg response
12
languages
98.4%
CSAT
$0.14
per call
24/7
always-on
⌖ Use cases

Where it shines.

Inbound

Inbound customer support

Order status, returns, FAQ, escalation routing.

Outbound

Collections & reminders

Payment reminders, hardship offers, broken promises.

Hybrid

Lead qualification

Inbound lead screening + warm handoff to sales.

Hybrid

Appointment booking

Doctor visits, service slots, follow-ups.

Outbound

Welcome & onboarding

KYC verification, product walkthrough, NPS.

Outbound

Survey & feedback

CSAT, NPS, post-purchase, win/loss interviews.

▣ Under the hood

How a call moves through Velura.

01
Inbound call
PSTN · WhatsApp · in-app
02
Speech → text
Indic ASR · 12 lang
03
Intent + context
RAG over your CRM
04
LLM response
Domain-tuned
05
Text → speech
Native voices
06
Resolved or escalated
Human in loop
↳ Logged to CRM · transcribed · sentiment-tagged · stored in your VPCEncryption: AES-256 at rest, TLS 1.3 in transit
¤ Pricing

Pay per resolved call.

Starter
$0.18per resolved call
Up to 5,000 calls / mo

For SMBs piloting AI ops.

  • English + Hindi
  • WhatsApp + voice
  • CRM integration
  • Standard analytics
Start a pilot
Most popular
Growth
$0.14per resolved call
5K–50K / mo

Mid-market, multi-language ops.

  • 12 Indian languages
  • Custom voice cloning
  • Advanced routing
  • Live dashboards
  • Dedicated PoD
Get a quote
Enterprise
Customcommercials
50K+ / mo

Regulated industries, your VPC.

  • On-prem / VPC deploy
  • Compliance: ISO + SOC 2
  • SLA: 99.95%
  • Custom integrations
  • 24/7 support
Talk to sales
Now booking Q3 2026

Let's build the
next chapter of your business.

Quick chat on WhatsApp. We'll map your highest-leverage AI bet, show you a reference architecture, and price the first slice.

80+
shipped projects
12
industries
ISO 9001:2015
certified
98.4%
CSAT